Shipping & Returns Policy


Hi there! Please know we are doing our very best to ship your orders in a timely matter. Most importantly, we thank you very much for your love and support for inkWELL Press and are excited to get your order shipped as soon as possible!

Your order will be shipped via USPS mail. Packaged safely in bubble mailer or box depending on size and weight. Currently, we ship USPS First Class and Priority Mail. Get free shipping when you spend $100 or more excluding shipping and taxes. Gross product sales of $100 to qualify. Promotional discounts will reduce product sale price.

 

SHIPPING TIMES:

By Selecting USPS Priority Mail, your order will be prioritized in both order processing and shipping.

Priority Mail is our faster option, in many cases, taking 1-7 business days while First Class/Flat Rate shipping can take up to 3-10 days. Tracking will be included with every order.

 

ORDER PROCESSING:

Standard order processing will be done within 1-3 business days, Monday, Tuesday, and Thursday. Friday, Saturday, and Sunday orders will resume processing on the following business day (Monday). Orders received after 2PM PST, are considered the following business day. Please see our Holiday Shipping Schedule as well for days we are closed.

 

SPECIAL CONDITIONS:

During special promotions and peak seasons, it may take 1-5 business days to process your order.

Our team will work diligently and do our very best to ensure your order is shipped in a timely matter. Thank you for your patience.

 

SHIPPING INFORMATION:

Due to unforeseeable occurrences, processing your order may be delayed. Shipping during the holiday season may be slower. Depending upon your location please allow up to 14 business days for delivery during the months of November and December.

 

INTERNATIONAL SHIPPING:

Currently, we are shipping to Canada only. Tracking will be provided. Based on ship times, please expect 3-4 weeks for delivery.

 

HOLIDAY SHIPPING SCHEDULE:

inkWELL Press shipping will be unavailable on the following days, and will resume normal shipping the as soon as possible:

  • Monday, January 2, 2023: New Year’s Day (Observed)
  • Monday, January 16, 2023: Martin Luther King Jr. Day
  • Monday, February 20, 2023: President’s Day
  • Monday, May 29, 2023: Memorial Day
  • Monday, June 19, 2023: Juneteenth
  • Monday, July 3, 2023: Day Before Independence Day
  • Tuesday, July 4, 2023: Independence Day
  • Monday, September 4, 2023: Labor Day
  • Monday, October 9, 2023: Indigenous Peoples Day
  • Friday, November 10, 2023: Veteran’s Day
  • Wednesday, November 22, 2023: Early Closure
  • Thursday, November 23, 2023: Thanksgiving Day
  • Friday, November 24, 2023: Friday after Thanksgiving Day
  • Monday, December 25, 2023: Christmas Day
  • Tuesday, December 26, 2023: Day After Christmas
  • Monday, January 1, 2024: New Year’s Day

RETURNS POLICY:

We do not accept returns. All sales are final. If your order arrived damaged or you received the incorrect item(s), please send us an email at hello@inkwellpress.com within 5 business days of receiving your order. We get it, things happen and we would love to ensure you get a non-damaged product in a timely matter.