Hi there! Please know we are doing our very best to ship your orders in a timely matter. Most importantly, we thank you very much for your love and support for inkWELL Press and are excited to get your order shipped as soon as possible! All orders will be shipped within 5 business days at the latest, excluding holidays.
Your order will be shipped via USPS mail. Packaged safely in bubble mailer or box depending on size and weight. Currently, we ship USPS First Class and Priority Mail. Get free shipping when you spend $100 or more excluding shipping and taxes. Gross product sales of $100 to qualify. Promotional discounts will reduce product sale price.
Please contact us for any further questions. inkWELL Press Contact Center
By Selecting USPS Priority Mail, your order will be prioritized in both order processing and shipping.
Priority Mail is our faster option, in many cases, taking 1-7 business days while First Class/Flat Rate shipping can take up to 3-10 days. Tracking will be included with every order.
Standard order processing will be done within 1-5 business days. Orders are shipped on Mondays, Tuesdays and Thursdays. For orders received on Friday, Saturday, and Sunday orders will resume processing on the following business day (Monday). Orders received after 1PM PST, are considered the following business day. Please see our Holiday Shipping Schedule as well for days we are closed.
During special promotions and peak seasons, it may take 1-5 business days to process your order.
Our team will work diligently and do our very best to ensure your order is shipped in a timely matter. Thank you for your patience.
Due to unforeseeable occurrences, processing your order may be delayed. Shipping during the holiday season may be slower. Depending upon your location please allow up to 14 business days for delivery during the months of November and December.
Currently, we are shipping to Canada only. Tracking will be provided. Based on ship times, please expect 3-4 weeks for delivery.
HOLIDAY SHIPPING SCHEDULE:
inkWELL Press shipping will be unavailable on the following days, and will resume normal shipping the as soon as possible:• Monday, January 1st New Year’s Day
• Monday, January 15th Martin Luther King Jr. Day
• Monday, February 19th President’s Day
• Monday, May 27th Memorial Day
• Wednesday, June 19th Juneteenth
• Thursday, July 4th Independence Day
• Friday, July 5th Day After Independence Day
• Monday, September 2nd Labor Day
• Monday, October 14th Indigenous People’s Day
• Monday, November 11th Veteran’s Day
• Wednesday, November 27th ½ Day Before Thanksgiving Day
• Thursday, November 28th Thanksgiving Day
• Friday, November 29th Day After Thanksgiving Day
• Tuesday, December 24th Christmas Eve
• Wednesday, December 25th Christmas Day
• Tuesday, December 31st New Year’s Eve
We do not accept returns. All sales are final. If your order arrived damaged or you received the incorrect item(s), please send us an email at firstname.lastname@example.org within 5 business days of receiving your order. We will happily get you set up with a replacement or refund! Thank you for your patience and understanding.
Gift cards purchased from inkWELL Press are non-refundable. We do not offer cash refunds, exchanges, or returns for gift card purchases, except where required by law. If you have misplaced your gift card # or need us to email you the # again, feel free to contact us.