When you sign up for our newsletter, you will want to whitelist our email address, as that will ensure that all our emails reach your inbox.
If you are not receiving our emails (and are on our email list), the most common cause is that those emails were marked as SPAM by your Internet Service Provider. Be sure to check your SPAM folder (also called the Promotions Folder if using gmail). There’s a little trick, though, to keep your email from slipping into that SPAM folder - whitelist it.
All emails from us are sent using the name inkWELL Press as the sender, so you can filter your SPAM folder by sender name to quickly find the email. Once you find the email, you will want to whitelist our email address.
Many e-mail and Internet companies are now using programs to block unwanted e-mail, often called SPAM. Be sure to add email@example.com to your email whitelist* to ensure the best chance of receiving our emails and updates. By adding firstname.lastname@example.org to your whitelist, you will not miss out on free downloads, sales, product updates or trainings (like your set up videos that come with your planner!).
Below are instructions to whitelist inkWELL Press for some of the more popular email systems.
If your ISP isn’t listed here, please contact your service provider’s customer service for their instructions. Another method, that an sometimes work, is to add email@example.com to your address book. Your filter will recognize our name, and should allow emails to come through.
*A whitelist is a list of accepted e-mail addresses or domain names from which an e-mail blocking program will allow messages to be received.